PRIVACY POLICY

Divine Tree Service ("we," "our," or "us") operates tree removal and arborist services throughout Northern California. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our services and website, and the choices you have associated with that data.

Information We Collect

How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our tree removal and arborist services
• To communicate with you about your tree service projects and requests
• To send you quotes, estimates, and project updates
• To respond to emergency tree removal requests
• To schedule consultations and service appointments
• To improve our website and services
• To comply with legal obligations and safety regulations
• To send promotional materials about tree care services (with your consent)

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal requirements, permits, or court orders
• To protect our rights, property, or safety, and that of our customers
• With trusted service providers who assist in our operations (under strict confidentiality agreements)
• With emergency services when necessary for safety purposes
• In connection with a business transfer or merger

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Limited access to personal information on a need-to-know basis
• Employee training on data protection practices
• Secure storage of customer property and project information

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. We use cookies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve website functionality
• Provide personalized content about tree services
• Remember your service area and contact preferences

You can control cookie settings through your browser preferences. However, disabling cookies may limit some website functionality.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service provider
• Objection: Object to certain processing of your personal information
• Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites, including permit offices, insurance providers, or equipment manufacturers. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.